Tenants Guide How to pay your rent & water bills
Paying your rent is just like paying any other bill, if you don’t pay ontime then serious problems will follow.
You mightn’t be aware of it, but your payment history is often used to support your credit rating for a home loan, car loan or even a new mobile phone account. As such, it’s important to be aware of your payment options and what is expected of you one you sign the Residential Tenancy Agreement (Note: the Residential Tenancy Agreement is a legal and binding document).
RentPro Property Solutions offers three options to pay your rent – all are electronic as we are a cashless office.
- Option 1 – Set up a direct deposit in person at your local bank using our account details – please use the Tenant Reference Number we provided you as your payment reference.
- Option 2 – Set up a direct deposit via your online banking service using our account details – again, please use the Tenant Reference Number as your transaction description
- Option 3 -Pay over the counter at Westpac Branch using the bank account details provided and tenant reference number as your transaction reference.
*When paying other bills such as water usage please pay it as a separate amount to your rent and use any of the above 3 methods, please remember to use your Tenant Reference Number.
As stated above the Residential Tenancy Agreement is legal and binding contract, and as such you are required to pay rent weekly, fortnightly or monthly. For example, if your lease start date is Tuesday, 1st January 2019 the next payment needs to be in our account on Monday, 7th January and so on. It is required that you remain 7 days in advance but recommended that you remain a 14 days ahead to give you a buffer in case anything goes wrong.
If you are having problems with a maintenance issue at your property, DO NOT stop paying your rent. Contact your property manager as soon as the issue arises. If you stop paying your rent for any reason, it will result in a breach of your Agreement and a Notice to Vacate for Non Payment of Rent.
Please note that in accordance with the provisions of the Residential Tenancies Act, a breach notice will be issued for any rent arrears in excess of 2 days. These breaches are recorded on your tenant history and may jeopardise future tenancy applications.